Introduction
Welcome to Web Launch Academy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website coaching services, courses, and student portal.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Register for our courses or services
- Create a student account
- Contact us for support
- Sign up for SMS notifications
- Make a payment
This information may include:
- Name
- Email address
- Phone number
- Billing address
- Payment information (processed through Stripe)
- Company or business information
Automatically Collected Information
When you access our website, we automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website addresses
Information from Your Course Participation
As part of your enrollment in Web Launch Academy, we collect:
- Course progress and completion data
- Code repositories and projects you create
- Attendance records for group classes and 1-on-1 sessions
- Cohort assignment and development tracking
- Communication within the student portal
How We Use Your Information
We use your information to:
- Provide, operate, and maintain our courses and services
- Process your enrollment and payments
- Send course updates, schedules, and reminders
- Provide technical support and respond to inquiries
- Track your progress and provide personalized coaching
- Send SMS notifications (with your consent)
- Send transactional emails regarding your account
- Improve our courses and services
- Comply with legal obligations
Third-Party Services We Use
We use the following third-party services to operate our business:
Domain and Email
- Namecheap: Domain registration and private email hosting
Website Infrastructure
- Vercel: Website hosting
- GitHub: Source code repository management
Data Storage and Authentication
- Supabase: Student portal authentication, user data, and cohort tracking
- Airtable: Client data management and course administration
Payment Processing
- Stripe: Payment processing (Stripe maintains its own privacy policy regarding payment information)
Email and SMS Communications
- Resend: Transactional email delivery
- NextivaONE: SMS messaging services (with your explicit consent)
These third-party services may have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
SMS Communications
If you opt-in to receive SMS messages from Web Launch Academy:
- We will send course updates, reminders, and account notifications
- Message frequency varies (typically 2-8 messages per month)
- Standard message and data rates may apply
- You can opt-out at any time by replying STOP
- We store your phone number, consent timestamp, and consent status in our databases
SMS Data Sharing and Third-Party Use
We do not sell, rent, or share your SMS opt-in data (phone numbers or consent records) with third parties for marketing purposes.
Your phone number and SMS consent information are used solely by Web Launch Academy to:
- Send you course-related communications
- Deliver the services you've enrolled in
- Communicate directly with you about your account
We use Nextiva as our SMS service provider to deliver text messages. This provider has access to your phone number only to perform messaging services on our behalf and is contractually obligated to protect your information and not use it for any other purpose.
Your SMS consent data is never sold to marketers, advertisers, or any other third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure authentication through Supabase
- Encrypted data transmission (SSL/TLS)
- Secure payment processing through Stripe (PCI-DSS compliant)
- Access controls and authentication requirements
- Regular security assessments
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When you complete your course, we may retain certain information for records and to provide you with continued access to course materials. You may request deletion of your data by contacting us.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt-out of marketing communications or SMS messages
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at support@weblaunchacademy.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your login session
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
You can control cookies through your browser settings.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you an email notification for significant changes
International Users
Our services are operated in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information is collected
- The right to know if personal information is sold or disclosed
- The right to opt-out of the sale of personal information (we do not sell your information)
- The right to request deletion of personal information
- The right to non-discrimination for exercising your rights
To exercise these rights, contact us at support@weblaunchacademy.com.